FAQs

Its really easy, there are several ways that you can apply to work for us. Firstly you can click on the ‘register’ button on the Why Abacus page and submit your details, you will then be contacted directly by your nearest branch. You could also apply for one of our jobs directly and you will be contacted by the relevant office to discuss further or finally you can call your nearest office which can be found on the contact page and they will book you an appointment to go into your local office, meet with the team and register your details. Whichever method you choose, you can be assured that your application will be dealt with efficiently and one of our consultants will be in touch to try and help you find the right job for you
No, never! As a worker for Abacus Employment you will never be asked to pay for our services. We will actively search for work for you, offer you CV and interview advice, payroll you on a weekly basis and everything is completely free of charge.
Yes, workers need to complete timesheets for the work that they have carried out and get authorisation for them from the company that you have worked at. Timesheets need to be completed weekly and should be returned to Abacus by Monday morning 0900 at the latest to ensure you are paid on time.
Abacus Employment pay their workers on a weekly basis, usually this is by BACS directly into the bank account you have provided. Workers can be paid by cheque too if they do not have a bank account yet. We also provide help to get a bank account open and of course this is free of charge too. Workers are paid on the following Friday of the week they have worked. If Friday is a bank holiday then you will be paid a day early!
Yes of course, as a PAYE worker of Abacus Employment you accrue holiday whilst you work. Any workers paid via an Umbrella company or Limited company will receive their holiday pay through the Umbrella company directly.
Holiday pay is accrued and calculated pro rata based on the hours that you have worked. It is calculated on 20 days holiday per year plus 8 days bank holidays. Your holiday year runs from the day that you first work for Abacus Employment and runs for 52 weeks.
No. The holiday pay scheme was introduced after a ruling in the European Court of Justice and is a legal requirement in the UK. Workers cannot be paid if they are working and time off is not taken.
That’s easy, just contact your branch directly and they will be able to give you an up to date accrual based on your last payment date. Your holiday is calculated by our payroll software automatically based on your working hours.
Holiday can be requested by completing one of our holiday forms, these can be obtained either from our website or from your local office directly. Please note that holiday must be authorised. A maximum of 10 days holiday will be paid in 1 period of leave. Twice the number of days must be given as notice to the period of leave that you wish to take. Holiday will only be paid if sufficient entitlement has been accrued.
No they do not. If you wish to be paid for a bank holiday and you have sufficient entitlement then holiday can be requested in the usual way - by completing one of our holiday forms - which can also be downloaded from our website.
All holiday entitlement that has been accrued must be taken during the course of the holiday year in which it has been accrued. Holiday cannot be carried over to the next year. You must take your holiday pay in your leave year of you will lose it. Your holiday year runs from the day that you first work for Abacus Employment and runs for 52 weeks.
No, your holiday entitlement will remain and will be carried over when your next assignment begins and accrual will continue. If you have a gap between assignments then you can request for holiday to be paid and this can be done so by completing a holiday form in the usual way, you do not need to request a P45. Please note that if your leave year ends then any unclaimed holiday will be lost.
In the past, many workers missed out on valuable pension benefits, because their employer didn’t offer them a pension. Automatic enrolment has been designed so that eligible workers who want to build up retirement savings don’t have to take any action themselves – employers will automatically enrol eligible workers into a workplace pension scheme and deduct any contributions that the member is required to pay from their wages or salary, and then pay into the pension scheme on their behalf.
It has long been recognised that most people are not saving enough for retirement and, as a result may not be able to afford to live comfortably in their retirement on just the State Pension
The minimum total contributions under automatic enrolment have been set down by the Government and are set to increase between now and April 2019. The minimum total contribution to the scheme is usually based on your ‘qualifying earnings’. These are your earnings from employment, before income tax and National Insurance contributions are deducted.
Yes, If you're an eligible jobholder, who doesn’t want to join your employer’s workplace pension scheme, you can opt out of the scheme after you have been automatically enrolled. If you opt out of the scheme within one month of being automatically enrolled, you will be treated as if you had never joined the scheme, and any money that you have paid into the scheme will be refunded in full. You'll only receive back the payments that you are deemed to have made; you're not entitled to receive the contributions your employer may have made or any tax relief the Government has paid.
You will need to speak to the Auto Enrolment team on 0333 33 22 020 or email nowpensions-employers@equiniti.com You will need to quote your payroll number which can be found on your payslip and National Insurance Number to make things quicker.
When you finish working for Abacus Employment, your P45 can be requested by contacting your local office. This should be done in writing. Once your P45 is processed, any outstanding holiday for the current year will be paid to
If you think that your pay is incorrect please contact your local office to discuss. Pay errors are rare and any error from Abacus Employment will be dealt with immediately. Our telephones are manned 24 hours per day, 365 days per year.
No, never. There is one of three conditions that has to be met for an employer to lawfully make deductions from wages or take payments from a worker. The deduction or payment must be: required or authorised by legislation (for example, income tax or national insurance deductions) authorised by the worker's contract - provided the worker has been given a written copy of the relevant terms or a written explanation of them before it is made consented to by the worker in writing before it is made. There are exemptions from these conditions which allow an employer to recover, for example, an earlier overpayment of wages or expenses to a worker.
Abacus is committed to helping eliminate modern slavery, human trafficking, forced labour and similar human rights abuses by criminal gangs and abusive individuals. If you have any concerns relating to exploitation, tell a trusted manager, worker representative and: Contact the anonymous Whistleblowing line on 01722 341313 or Report it to the Gangmasters Licensing Authority on 0800 432 0804 or Modern Slavery Helpline on 0800 0121 700 or at https://modernslavery.co.uk/contact.html

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